At Second Opinion Clinic, we are committed to protecting the personal data of our patients and website visitors. This Data Protection Statement outlines the types of personal data we collect, how we use and protect that information, and the choices you have regarding your personal data.

By accessing our website and/or requesting for, engaging and/or obtaining our services, you are deemed to have consented to the collection, use, disclosure and processing of your personal data by us in accordance with this Data Protection Statement.

In line with our efforts to properly manage and protect your personal data, we will be reviewing our policies and processes from time to time and reserve the right to amend this Data Protection Statement as we deem fit.

1. INFORMATION WE COLLECT 

Personal Data: When you request for, engage and/or obtain our services including by visiting our website or interacting with us online, we may collect personal data such as your name, NRIC / passport details, date of birth, contact details, email address, medical information, diagnostic imaging, photographic films, financial information and any other personal information you provide voluntarily.

Non-Personal Data: When you visit our website or interact with us online, we may also collect non-personal information, such as your IP address, browser type, device information, and website usage data, which helps us improve our website and services.

2. USE OF INFORMATION

Personal Data: We use your personal data to respond to your inquiries, provide requested services, process appointments, send appointment reminders, and communicate with you about your healthcare needs.

Non-Personal Date: Non-personal data is used to analyze trends, administer our website, track user movements, and gather demographic information for statistical purposes

3. DISCLOSURE OF INFORMATION

We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information with trusted service providers who assist us in delivering our services and operating our website, subject to appropriate confidentiality agreements.

We may disclose personal information if required by law, to protect our rights or the safety of our website visitors, or as part of a business transfer or merger.

4. DATA SECURITY

We implement reasonable security measures and put in place appropriate administrative, technical and physical processes to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage system is entirely secure, so we cannot guarantee absolute security.

5. THIRD-PARTY LINKS

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any websites you visit via external links.

6. COOKIES AND TRACKING TECHNOLOGIES

We may use cookies and other tracking technologies to enhance your website experience. These technologies help us understand how you interact with our website, personalize content, and provide targeted advertisements. You can modify your browser settings to manage cookies or opt-out of targeted advertising.

7. YOUR RIGHTS

You have the right to access, update, or delete your personal data, subject to applicable laws. If you wish to exercise these rights or have any privacy-related concerns, please contact us via the contact details provided below.

8. CONTACT INFORMATION 

If you have any questions, comments, or concerns regarding this Data Protection Statement or our privacy practices, please contact our Data Protection Officer at: